This Privacy Policy ("Policy") explains how we collect, use, disclose, and protect the personal information of users ("Users," "you," or "your") who visit our website ("Website") and use our services, in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
By accessing or using our Website, you acknowledge that you have read, understood, and agreed to the terms of this Policy. If you do not agree with this Policy, please do not use our Website or provide us with any personal information.
Information We Collect
1.1 Personal Information:
We may collect and process the following categories of personal information from you:
Contact Information: such as your name, email address, phone number, and postal address.
Account Information: if you create an account on our Website, we may collect and store your login credentials.
Payment Information: if you make a purchase on our Website, we may collect payment details, such as credit card information, billing address, and other financial information required to process the payment.
Communication Information: any information you provide to us when contacting our customer support or participating in surveys, promotions, or contests.
Other Information: any additional information you voluntarily provide to us, such as your preferences, feedback, or interests.
1.2 Automatically Collected Information:
When you visit our Website, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring URLs, and pages viewed. We may use cookies, web beacons, and similar tracking technologies to collect this information.
Use of Personal Information
We may use the personal information we collect for the following purposes:
To provide and improve our services, customize your experience, and fulfill your requests.
To process and complete transactions, including order confirmation, delivery, and billing.
To communicate with you, respond to your inquiries, and provide customer support.
To send you marketing and promotional materials about our products and services, subject to your preferences.
To conduct data analysis, research, and to improve the performance, security, and functionality of our Website.
To comply with applicable laws, regulations, and legal obligations.
To protect our rights, property, and safety, as well as the rights, property, and safety of our Users and others.
Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
Service Providers
We may engage trusted third-party service providers to perform certain services on our behalf, such as hosting, payment processing, shipping, and marketing. These providers will have access to your personal information only to the extent necessary to perform their functions.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
Protecting Rights and Safety: We may disclose your personal information to protect our rights, safety, and property, as well as the rights, safety, and property of our Users and others.
We will not sell, rent, or lease your personal information to third parties for their marketing purposes.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymize it.
Your Rights
Subject to applicable law, you have the following rights regarding your personal information:
Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal information we hold about you.
Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances.
Right to Restriction of Processing: You have the right to request the restriction of processing your personal information under certain circumstances.
Right to Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another data controller.
Right to Object: You have the right to object to the processing of your personal information under certain circumstances, including direct marketing.
To exercise any of these rights or to opt-out of receiving marketing communications, please contact us using the information provided in the "Contact Us" section below.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by us. This Policy does not apply to such third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.
Changes to this Policy
We reserve the right to update or modify this Policy at any time without prior notice. We will post the updated Policy on our Website and indicate the effective date. Your continued use of our Website after any modifications to this Policy will signify your acceptance of the changes.
Contact Us
If you have any questions, concerns, or requests regarding this Policy or our privacy practices, please contact us using the following information:
Fairway Electrical (Bristol) Ltd
4 Westwood Rd,
Brislington
Bristol
BS4 5EG
Please allow us a reasonable time to respond to your inquiries.
